Frequently Asked Questions
How do I trust the artisans on your platform?
All artisans undergo ID and skill verification. We ensure KYCs, background checks, and user reviews.
Who do I pay?
You pay WorkMan Connect directly. We manage disbursement to the artisans after confirming job completion.
What if something goes wrong during a job?
We have a quality control team and a dispute resolution center to handle issues professionally.
How do I register as a client or artisan?
Simply click “Sign Up” on our website, fill out the required details, and complete verification.
Is there a registration fee?
No, signing up on WorkMan Connect is free for both clients and artisans.
How quickly can I get an artisan after making a request?
Most requests are matched instantly with nearby verified artisans, depending on your location and availability.
Can artisans outside my city apply for my job request?
Yes, but the system prioritizes artisans closest to your location for faster response.
How do artisans get rated?
After a job is completed, clients leave ratings and reviews based on professionalism, timeliness, and quality of service.
What happens if I’m not satisfied with an artisan’s work?
You can open a complaint, and our support team will step in to review and resolve the issue fairly.
How do artisans receive payment?
Payments are released to artisans securely through WorkMan Connect after job completion confirmation.