Privacy Policy
Effective Date: 1st October 2025
1. Information We Collect
When you use our platform, we may collect the following information:
a. Information You Provide During Registration
- Full name
- Gender
- Contact details (phone number, email address, physical address)
- Location information
- Area of specialization (for artisans)
- Work history, certifications, or proof of experience (for artisans)
- Means of identification (e.g., Passport, National ID, NIN, or Driver’s License)
b. Information Collected Automatically
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, time of access, pages visited, actions taken)
- Cookies and tracking technologies to improve your browsing experience
c. Marketing and Communication Data
- Email addresses for newsletters, promotional campaigns, and updates
- Preferences for receiving marketing messages
d. Payment Information
- Payment transaction details (handled securely through third-party processors; we do not store card details).
2. How We Use Your Information
We use your personal information to:
- Provide and manage our services (e.g., connecting clients and artisans)
- Verify identity and qualifications of artisans
- Match clients with nearby service providers
- Process secure payments and transactions
- Send service-related notifications and updates
- Improve our website and platform using analytics and user feedback
- Send newsletters, promotions, or marketing communications (with opt-out options)
- Ensure safety, prevent fraud, and resolve disputes
3. Cookies and Analytics
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember preferences and improve site functionality
- Track usage trends and interactions with our services
We also use third-party analytics tools (such as Google Analytics) to help us understand how users interact with our platform. These tools may collect information about your browsing activity across WorkMan Connect and other websites.
4. Email Marketing
By registering with WorkMan Connect, you may receive occasional emails about new services, promotions, or updates. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or adjusting your communication preferences in your account settings.
5. Sharing of Information
We may share your information only in the following cases:
- With verified artisans or clients to enable a service request or job fulfillment
- With service providers or vendors that help us operate (e.g., payment processors, analytics tools, email platforms)
- For legal or safety reasons, such as complying with applicable laws, responding to lawful requests, or protecting the rights and safety of users
- In business transfers, if WorkMan Connect undergoes a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We keep your personal data for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to your data if inaccurate
- Request deletion of your data (subject to legal or contractual restrictions)
- Opt out of email marketing communications
- Restrict or object to certain types of processing
To exercise these rights, contact us at info@workmanconnect.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.” Continued use of the platform means you accept the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us via email at info@workmanconnect.com.
